2017 읍면동 찾아가는 복지 분야별 활동사례집(우수사례집)

2017 읍면동 찾아가는 복지 분야별 활동사례집(우수사례집)

2017 읍면동 찾아가는 복지 분야별 활동사례집(우수사례집),pdf

①-1 부동산과 협력하여 복지사각지대 발굴(부산 수영구) ·····················································7

①-2 인적안전망 백산마을 복지기동대 운영 ··········································································9

② 술이홀 복지사각지대 발굴단 운영(경기도 파주시) ··························································10

3) 유관기관·단체, 민간자원 복합 협력 유형 ···········································································12

①-1 업무협약을 통한 사각지대발굴체계 구축(서울시 서대문구) ········································12

①-2 우리동네 돌봄단 마더 1004 되기 운동 ······································································16

② 도계 이웃손길 네트워크 100 운영(강원 삼척시) ····························································20

③-1 아산경찰서와 「행복키움 찾아가는 복지상담 협력사업」추진(충남 아산시) ··················22

③-2 「집배원 대상 복지사각지대 발굴 체계」 구축(충남 아산시) ········································23

③-3 「건강음료 배달사원 대상 복지사각지대 발굴 체계」 구축(충남 아산시) ·····················24

③-4 아산시 행복키움 「복지이･통･반장제」 운영(충남 아산시) ···········································25

4) 발굴 매개체 활용 유형 ········································································································27

① 빨간 우체통 사업(서울시 영등포구) ·················································································27

② 행복동행 우체통 활용 복지시각지대발굴(경남 양산시) ····················································30

③ 위기가정 신고제도 운영(충남 태안군) ·············································································34

2. 복지사각지대발굴 전수조사 ·······················································································36

1) 특정요인별 대상 전수조사 ·································································································36

① 단전·단수 및 사회보험료 체납가구 전수조사(충남 천안시) ·············································36

② 폐지수집 노인 대상 전수조사(경남 사천시) ·····································································38

2) 특정계층대상자 전수조사 ·····································································································40

① 독거노인대상 전수조사 실시(충남 공주시) ·······································································40

② 중증장애인대상 전수조사 실시(전북 전주시) ···································································41

3) 특정지역대상 전수조사 ·········································································································43

① 지하세대 거주 주민에 대한 전수조사 실시(경기도 안산시) ············································43

② 숙박업소 장기투숙자 전수조사 실시(경기도 의정부시) ····················································45

4) 기존복지대상자에 대한 전수조사 ·························································································46

① 복지대상 중지가구, 신규전입가구 전수조사 실시(전남 구례군) ······································46

② 복지대상 탈락･중지자, 긴급지원대상자 전수조사 실시(제주도 제주시) ··························49

5) 주민등록 일제조사와 연계한 전수조사 ················································································50

① 주민등록 일제정리 병행 전세대 전수조사 실시(부산 동래구) ·········································50

② 주민등록 일제조사 병행 전수조사 실시(경기도 부천시) ··················································52

Part 2 찾아가는 복지상담 분야

1. 방문상담 ····················································································································57

(경기도 동두천시, 강원도 속초시, 충남 공주시, 경북 포항시)

2. 찾아가는 상담실 운영 ·······························································································66

1) 주민이용시설 활용 찾아가는 상담실 운영 ···········································································66

① 아파트를 활용한 복지상담소 운영(부산광역시 사하구) ····················································66

② 취약계층 밀집지역 활용한 복지상담소 운영(경기도 안양시) ···········································68

2) 복지시설 활용 찾아가는 상담실 운영 ··················································································70

① 경로당 및 마을회관 활용(경기도 여주시) ········································································70

② 사회복지관 무료급식소 활용 찾아가는 복지상담실 운영(경남 밀양시) ···························72

3) 지역행사를 활용 찾아가는 상담실 운영 ··············································································74

① 지역 각종 행사시 열린 복지상담실 운영(부산시 북구) ···················································74

② 자생단체 행사시 복지상담부스 운영(제주도 서귀포시) ····················································75

4) 출장소 활용 찾아가는 복지상담실 운영 ··············································································76

①-1 읍면동으로 찾아가는 통합상담창구 운영(충남 아산시) ···············································76

①-2 읍면동으로 찾아가는 통합상담실 운영(충남 아산시) ···················································78

② 출장소로 찾아가는 상담실 운영(강원 평창군) ·································································79

5) 복지영역+보건영역 상담 ······································································································80

① 찾아가는 방문주치의 동 건강이음터 운영(서울시 성동구) ··············································80

② 보건소와 함께 찾아가는 방문상담 실시(경북 포항시) ·····················································82

6) 복지영역+전문영역 상담 ······································································································83

① 찾아가는 무료법률 홈닥터 상담서비스(대구 달서구) ·······················································83

7) 맞춤형복지팀+인적안전망(주민) 활용 상담 ··········································································85

① 찾아가는 복지통합상담팀 구성･운영(대전 대덕구) ··························································85

Part 3 통합사례관리 분야

1. 욕구위기도 조사 ········································································································89

(경기도 의왕시, 대전 대덕구, 경기도 동두천시, 전북 전주시)

2. 사례회의 ····················································································································97

(부산 사상구, 대전 대덕구, 경기 시흥시, 충북 증평군)

3. 서비스제공 ···············································································································108

(부산 부산진구, 경기 안양시, 경기 광주시)

4. 솔루션위원회 운영 ···································································································115

(부산 수영구, 광주 광산구, 강원 태백시)

5. 종결 및 사후관리 ····································································································122

(인천 연수구, 경기 광주시)

6. 전문성 확충방안 ······································································································125

(서울 노원구, 부산 수영구, 대구 달서구, 경북 영천시)

7. 발굴 유형별 통합사례관리 개별사례 ·······································································131

1) 인적안전망을 통한 발굴 ····································································································131

① 독거노인 통합사례관리 사례(경기도 안산시) ·································································131

② 부자가정 통합사례관리 사례(경기도 포천시) ·································································132

③ 독거청장년 통합사례관리 사례(충남 태안군) ·································································133

2) 취약계층 전수조사를 통한 발굴 ························································································134

① 모자가정 통합사례관리 사례(부산 사상구) ····································································134

② 지적장애인 통합사례관리 사례(부산 수영구) ·································································135

3) 복지기관을 통한 발굴 ········································································································136

① 알콜중독가구 통합사례관리 사례(대구 동구) ·································································136

② 저장강박가구 통합사례관리 사례(경남 거제시) ······························································138

4) 맞춤형 복지팀 자체 발굴 ··································································································139

① 다문화가정 통합사례관리 사례(광주 광산구) ·································································139

② 정신장애 통합사례관리 사례(강원 태백시) ····································································140

Part 4 민관협력 분야

1. 지역특화사업 ···········································································································143

1) 주거환경개선사업 ···············································································································143

① 행복둥지 주거안정 디딤돌사업 운영(대구 동구) ····························································143

② 공공임대주택 주거개선사업(충남 서산시) ······································································145

2) 일상용품 지원사업 ·············································································································148

① 희망꿈나무 용돈받기사업(경기도 수원시) ······································································148

② 친환경 영양소 제공 채소뱅크 운영(대전 중구) ·····························································151

3) 이용권 지원사업 ·················································································································152

① 행복나눔 1회 이용권 발행(전북 정읍시) ·······································································152

② 사랑모아 쿠폰함 운영(경북 구미시) ···············································································154

4) 서비스 지원 ·······················································································································157

① 이·미용 지원서비스(대구 북구) ······················································································157

② 문화체험 서비스(경기도 화성시) ····················································································158

5) 후원결연사업 ······················································································································159

① 1:1 이웃결연을 통한 맞춤형 서비스 지원(인천 중구) ··················································159

② 어려운 이웃과 함께하는 희망멘토링운

6) 후원체계구축 ······················································································································163

① 후원민간협력체계 구축(강원 춘천시) ·············································································163

② 정기후원을 위한 행복나눔 가게 운영(경남 양산시) ······················································167

7) 지역자원조사 ······················································································································172

① 공공·민간 지역복지자원 총조사(부산 수영구) ·······························································172

8) 사각지대발굴 특화사업 ······································································································173

① 복지사각지대 발굴을 위한 “복지통장” 문패 제작(경남 통영시) ····································173

② 실버천사단 운영(경기도 여주시) ····················································································175

2. 지역사회보장협의체 ·································································································179

1) 서울특별시 동작구 ·············································································································179

2) 경기도 하남시 ····················································································································181

3) 경기도 남양주시 ·················································································································183

4) 경북 칠곡군 ·······················································································································185

3. 자원개발관리 ···········································································································188

1) 공동모금회 연계 모금 ········································································································188

① 충북사회복지공동모금회 연계 모금(충북 진천군) ··························································188

② 경북사회복지공동모금회 협약을 통한 모금(경북 고령군) ··············································190

2) 복지기관 연계 모금 ···········································································································192

① 사회복지관 연계 모금(부산 사하구) ···············································································192

② 사회복지관 협약을 통한 모금(경기 과천시) ···································································194